The Personal Information Protection and Electronic Documents Act (PIPEDA) governs how Canadian businesses collect, use, and disclose personal information in the course of commercial activity. Non-compliance risks include regulatory investigations, fines, and reputational damage. NorthAmericanRemoteIT provides IT services that make PIPEDA compliance manageable and demonstrable.
A Privacy Impact Assessment (PIA) evaluates how a new technology, system, or process handles personal information. PIAs are required before deploying new IT systems that process personal information — including cloud migrations, new software platforms, AI tools, and CRM systems. We conduct PIAs that identify risks, recommend mitigations, and produce documentation required by regulators.
PIPEDA requires organizations to notify the Office of the Privacy Commissioner of Canada (OPC) and affected individuals when a breach creates a real risk of significant harm. Notifications must occur as soon as feasible after the breach is identified. We implement breach detection, classification, and notification procedures — including breach log maintenance as required by PIPEDA.
PIPEDA requires meaningful consent for the collection, use, and disclosure of personal information. We implement consent management frameworks — cookie consent for websites, data processing consent for applications, and employee consent for workplace monitoring. We help organizations identify all the places they collect personal information and ensure consent is obtained appropriately.
When Canadian businesses use US or international cloud services, personal information crosses borders. PIPEDA allows cross-border transfers but requires accountability — you remain responsible for the information even when it's processed by a foreign company. We implement the contractual and technical safeguards required to transfer data outside Canada while maintaining PIPEDA compliance.
Alberta and BC (PIPA) — Alberta's and BC's Personal Information Protection Acts are substantially similar to PIPEDA but have some differences in consent requirements and individual rights. Organizations operating in these provinces need PIPA-compliant practices.
Quebec (Law 25) — Quebec's Law 25 (formerly Bill 64) is the strictest privacy legislation in Canada, with requirements that exceed PIPEDA: mandatory privacy impact assessments for new technologies, explicit consent requirements, right to data portability, right to de-indexation, and significant fines (up to 4% of worldwide revenue for serious violations). If you operate in Quebec, Law 25 compliance is non-negotiable.
Privacy compliance is not a one-time project. Regulations evolve, your systems change, and new processing activities arise. We provide ongoing compliance monitoring — quarterly privacy reviews, continuous breach monitoring, and annual privacy audits. We also provide documentation required for regulatory inspections: privacy policies, records of processing activities, and vendor agreements.
Contact us at (416) 623-9677 for a PIPEDA compliance review.